FAQs


Shipping:  All small items are shipped USPS first class mail with tracking, larger packages are shipped via USPS priority mail. Tracking information is located in your “shipped” e-mail confirmation or via "PayPal" shipment notification. Please verify your “ship to” address during checkout, we cannot be held responsible for packages shipped to the incorrect address.  If you need expedited shipping send me an e-mail so we can create a custom listing for you!  Flowermill® Dresses is not responsible for packages lost via USPS delivery.

 

Washing:  All items should be washed in cold water on delicate cycle and laid flat to dry.  If your item includes a hand dyed trim the piece should be hand washed in COLD water...a color catcher should be used and is provided for your first wash!  

TA time:  Please note my current turnaround time/processing time noted in the listing prior to check out, I update this frequently!  If you need an item by a certain time feel free to e-mail me at Flowermilldresses@gmail.com customer service is super important to me and I'll do my best to let you know my turnaround time and get your dress to you in the perfect time!  

Returns/Exchages:  

Please note due to the handmade nature of my items no two items are exactly alike and fabric placement of specific patterns may vary.  

Please make a thoughtful purchase.  Because my items are handmade in limited quantities I do not accept returns or exchanges.  My ultimate goal is your satisfaction so please e-mail me (flowermilldresses@gmail.com) if you have any concerns! Please keep in mind my items are handmade and therefore no two items are exactly identical.  

Does Flowermill Dresses have a BST Page:  Yes :)! Please visit  https://www.facebook.com/groups/620435128099658/

How did I start sewing:

Oh, you're still reading this!? ;)  Funny story, in 2009 my hubs and I had just purchased our first home and I asked for curtains for Christmas.  But surprise, Christmas morning my mother in law gifted me not curtains, but an awesome sewing machine instead!  At the time i was tempted to run to Target, rip off labels and pretend I picked up sewing overnight (don't pretend that thought wouldn't cross your mind too!).. what turned into a home decorating project became a passion and now a way for me to work from home and enjoy the most important blessing of family...best gift ever!!!!  I originally started off on Etsy in 2012 (Sweet Tweet Baby) sewing up custom baby items and holiday apparel but after baby #2 joined our party necessary break time occurred!   During this time my first born decided she was over crawling on dirty floors, eating with her hands, and having all too frequent potty accidents, it was at this point I began creating dresses!